Delete your Journey2UK account and data

You can delete your account, and the information linked to it, at any time. This page explains how, what is removed, and what to do if you cannot sign in.

If you use the app

1. Open Journey2UK and go to the Account tab.
2. Tap Delete my account.
3. Confirm. Your account is deleted straight away and you are signed out.

On the website

Sign in with your email address (we email you a one-time link), then choose Delete account on your account page.

If you cannot sign in

Email us from the address your account uses (see our contact page) with the subject “Delete my account”. We will reply to that address to check it is you, then delete your account. We do this within 30 days, and usually much sooner.

What we delete

• your account and email address
• your saved jobs and scholarships
• your deadline reminders
• the applications you track, including any notes you wrote
• email alerts sent to your address
• the notification addresses of your phones that were linked to your account
• sign-in links and codes

What we keep

Anonymous app usage statistics are not linked to your account, so they stay until they are removed automatically after 90 days. Any backup copies are overwritten within 30 days. We do not keep anything else that identifies you.

Only get our email alerts or newsletter?

Use the unsubscribe link at the bottom of any email, or manage your alerts. You do not need an account for that.

More about how we look after your information is in our privacy policy.